Frequently Asked Questions
Everything you need to know about getting started and using wiserwork.
Yes. You can either sign up using your Google or Microsoft account, or create an account with email and password.
Yes, for security reasons you’ll need to confirm your email before accessing your account.
Yes. You can be part of more than one organization, and you’ll be able to switch between them.
Yes, you can update your name, picture, or timezone anytime from your account settings.
The first user to sign up automatically creates the organization.
The first user who creates the organization automatically becomes the Organization Owner.
Just the organization name, your industry, and whether you use Google or Microsoft as your main platform.
Yes, admins can update the organization name, industry, or platform settings from the admin panel.
Yes. Additional owners can be assigned so that multiple people share ownership responsibilities.
Owners have full visibility on organization data, manage billing and licensing, and control organization-level settings.
Yes. An owner can grant or transfer ownership rights to another user at any time.
You need to request permission from your admin to add you to a team. That would fix the issue. If you are the admin and experiencing this issue, you can create a team within the organization.
You can invite them by email during the registration process. Invited users will automatically be assigned to the same organization.
Yes, but they will be invited as guests.
No — your calendar connection must match the platform chosen during organization setup (Google or Microsoft).
The platform is set at organization level. If you need to change it, your admin must update the organization settings.
We ask permission only to read your primary calendar events, so your “Upcoming” page can show your meetings. We do not ask for permissions to create, edit, or delete events, since scheduling is not done through wiserwork.
wiserwork can see all your upcoming events that include a meeting link to populate the “Upcoming” page.
You’ll see the meeting time, public title (if the event has one), participants list and if there’s a meeting link. You won’t see private details, internal notes
You can connect one calendar, either Google or Microsoft (depending on your org’s choice).
You can still access wiserwork, but the “Upcoming” page won’t show you any meetings. You’ll need to view meetings directly in your connected calendar outside of wiserwork.
Yes. You can disconnect the calendar and/or connect a different one later (if permitted by your organization). After disconnecting, meetings will stop being displayed in “Upcoming” until a calendar is connected again.
No. Since only one calendar can be connected and it must match the platform chosen for your organization (Google or Microsoft), you cannot connect a Microsoft calendar if your organization is using Google (and vice versa).
Meetings up to 30 days ahead will be displayed in your “Upcoming” page.
Only minimal data needed to display upcoming meetings is stored (time, public title/link). We do not store detailed notes or participant lists.
In these meetings wiserwork is invited button should be deactivated if the user wants no recording. If in the Account settings tab > Meeting Settings and the Invite wiserwork to all my meetings is selected, wiserwork will join the meetings. If a user has a different preference this can be changed to the following:
Meeting minute is a minute recorded by the wiserwork bot in a meeting.
The meeting minutes are charged from the start of the meeting, when the user admits the wiserwork bot. For example: if the bot waits for 10 minutes in the waiting room of the meeting and the actual meeting is 50 minutes, the user will finally be credited 60 minutes from their minutes.
Yes the tool has a good accuracy for transcription in Greek too.
All data stored in EU facilities and we follow EU rules for data protection.
No, we don’t train any models for meetings, or use customer data for product improvements.
No. Only users within that specific Wiserwork organization (owners, admins, and members) can access the organization’s data, plus authorized Wiserwork staff only if needed for support.
Frequently Asked Questions
Everything you need to know about getting started and using wiserwork.
Yes. You can either sign up using your Google or Microsoft account, or create an account with email and password.
Yes, for security reasons you’ll need to confirm your email before accessing your account.
Yes. You can be part of more than one organization, and you’ll be able to switch between them.
Yes, you can update your name, picture, or timezone anytime from your account settings.
The first user to sign up automatically creates the organization.
The first user who creates the organization automatically becomes the Organization Owner.
Just the organization name, your industry, and whether you use Google or Microsoft as your main platform.
Yes, admins can update the organization name, industry, or platform settings from the admin panel.
Yes. Additional owners can be assigned so that multiple people share ownership responsibilities.
Owners have full visibility on organization data, manage billing and licensing, and control organization-level settings.
Yes. An owner can grant or transfer ownership rights to another user at any time.
You need to request permission from your admin to add you to a team. That would fix the issue. If you are the admin and experiencing this issue, you can create a team within the organization.
You can invite them by email during the registration process. Invited users will automatically be assigned to the same organization.
Yes, but they will be invited as guests.
No — your calendar connection must match the platform chosen during organization setup (Google or Microsoft).
The platform is set at organization level. If you need to change it, your admin must update the organization settings.
We ask permission only to read your primary calendar events, so your “Upcoming” page can show your meetings. We do not ask for permissions to create, edit, or delete events, since scheduling is not done through wiserwork.
wiserwork can see all your upcoming events that include a meeting link to populate the “Upcoming” page.
You’ll see the meeting time, public title (if the event has one), participants list and if there’s a meeting link. You won’t see private details, internal notes
You can connect one calendar, either Google or Microsoft (depending on your org’s choice).
You can still access wiserwork, but the “Upcoming” page won’t show you any meetings. You’ll need to view meetings directly in your connected calendar outside of wiserwork.
Yes. You can disconnect the calendar and/or connect a different one later (if permitted by your organization). After disconnecting, meetings will stop being displayed in “Upcoming” until a calendar is connected again.
No. Since only one calendar can be connected and it must match the platform chosen for your organization (Google or Microsoft), you cannot connect a Microsoft calendar if your organization is using Google (and vice versa).
Meetings up to 30 days ahead will be displayed in your “Upcoming” page.
Only minimal data needed to display upcoming meetings is stored (time, public title/link). We do not store detailed notes or participant lists.
In these meetings wiserwork is invited button should be deactivated if the user wants no recording. If in the Account settings tab > Meeting Settings and the Invite wiserwork to all my meetings is selected, wiserwork will join the meetings. If a user has a different preference this can be changed to the following:
Meeting minute is a minute recorded by the wiserwork bot in a meeting.
The meeting minutes are charged from the start of the meeting, when the user admits the wiserwork bot. For example: if the bot waits for 10 minutes in the waiting room of the meeting and the actual meeting is 50 minutes, the user will finally be credited 60 minutes from their minutes.
Yes the tool has a good accuracy for transcription in Greek too.
All data stored in EU facilities and we follow EU rules for data protection.
No, we don’t train any models for meetings, or use customer data for product improvements.
No. Only users within that specific Wiserwork organization (owners, admins, and members) can access the organization’s data, plus authorized Wiserwork staff only if needed for support.
Frequently Asked Questions
Everything you need to know about getting started and using wiserwork.
Yes. You can either sign up using your Google or Microsoft account, or create an account with email and password.
Yes, for security reasons you’ll need to confirm your email before accessing your account.
Yes. You can be part of more than one organization, and you’ll be able to switch between them.
Yes, you can update your name, picture, or timezone anytime from your account settings.
The first user to sign up automatically creates the organization.
The first user who creates the organization automatically becomes the Organization Owner.
Just the organization name, your industry, and whether you use Google or Microsoft as your main platform.
Yes, admins can update the organization name, industry, or platform settings from the admin panel.
Yes. Additional owners can be assigned so that multiple people share ownership responsibilities.
Owners have full visibility on organization data, manage billing and licensing, and control organization-level settings.
Yes. An owner can grant or transfer ownership rights to another user at any time.
You need to request permission from your admin to add you to a team. That would fix the issue. If you are the admin and experiencing this issue, you can create a team within the organization.
You can invite them by email during the registration process. Invited users will automatically be assigned to the same organization.
Yes, but they will be invited as guests.
No — your calendar connection must match the platform chosen during organization setup (Google or Microsoft).
The platform is set at organization level. If you need to change it, your admin must update the organization settings.
We ask permission only to read your primary calendar events, so your “Upcoming” page can show your meetings. We do not ask for permissions to create, edit, or delete events, since scheduling is not done through wiserwork.
wiserwork can see all your upcoming events that include a meeting link to populate the “Upcoming” page.
You’ll see the meeting time, public title (if the event has one), participants list and if there’s a meeting link. You won’t see private details, internal notes
You can connect one calendar, either Google or Microsoft (depending on your org’s choice).
You can still access wiserwork, but the “Upcoming” page won’t show you any meetings. You’ll need to view meetings directly in your connected calendar outside of wiserwork.
Yes. You can disconnect the calendar and/or connect a different one later (if permitted by your organization). After disconnecting, meetings will stop being displayed in “Upcoming” until a calendar is connected again.
No. Since only one calendar can be connected and it must match the platform chosen for your organization (Google or Microsoft), you cannot connect a Microsoft calendar if your organization is using Google (and vice versa).
Meetings up to 30 days ahead will be displayed in your “Upcoming” page.
Only minimal data needed to display upcoming meetings is stored (time, public title/link). We do not store detailed notes or participant lists.
In these meetings wiserwork is invited button should be deactivated if the user wants no recording. If in the Account settings tab > Meeting Settings and the Invite wiserwork to all my meetings is selected, wiserwork will join the meetings. If a user has a different preference this can be changed to the following:
Meeting minute is a minute recorded by the wiserwork bot in a meeting.
The meeting minutes are charged from the start of the meeting, when the user admits the wiserwork bot. For example: if the bot waits for 10 minutes in the waiting room of the meeting and the actual meeting is 50 minutes, the user will finally be credited 60 minutes from their minutes.
Yes the tool has a good accuracy for transcription in Greek too.
All data stored in EU facilities and we follow EU rules for data protection.
No, we don’t train any models for meetings, or use customer data for product improvements.
No. Only users within that specific Wiserwork organization (owners, admins, and members) can access the organization’s data, plus authorized Wiserwork staff only if needed for support.
Who can see the data
Organization users (owners, admins, members) can access data belonging to their own organization in Wiserwork.
No external parties (outside your Wiserwork organization) can see private organization data.
In specific cases where you request help (for example, to resolve an account or product issue), customer success or support staff may temporarily access the relevant data strictly to assist you.
Zoom Meeting
If wiserwork is required to attend workshop meetings with zoom:
Someone needs to register to receive the actual meeting link
Then add the actual event with the correct meeting link in google calendar.
wiserwork enters zoom workshop
Ready for better meetings?
Try wiserwork for free*
Get started
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Ready for better meetings?
Try wiserwork for free*
Get started
*No credit card required
Ready for better meetings?
Try wiserwork for free*
Get started
*No credit card required
Ready for better meetings?
Try wiserwork for free*
Get started
*No credit card required
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