Frequently asked questions

Sign up for free, connect your Google or Outlook calendar, and pick which meetings wiserwork should join. From your very next call, summaries, action items and transcript show up in your post meeting page, with no installation or training needed.

No. The free trial requires no credit card and has no seat limit, so you can invite your whole team from day one. You only choose a plan when you're ready to keep going.

Try wiserwork for free →

Wiserwork joins calls on Google Meet, Microsoft Teams and Zoom. There's nothing for participants to install. Wiserwork appears in the call like any other external attendee, and stays in the waiting room, until access is allowed.

Yes. You decide by default whether wiserwork joins everything, only meetings you organize, or only meetings you tag. You can also remove it from any call, at any moment, like any participant.

Minutes after the meeting ends. Summaries, action items are ready while the conversation is still fresh, not at the end of the day.

Yes. You can sign up with your Google or Microsoft account, or create an account with an email and password.

Yes. For security reasons you'll need to confirm your email before accessing your account.

Yes. You can be part of more than one organization, and you'll be able to switch between them.

Yes. You can update your name, picture or timezone anytime from your account settings.

The first user to sign up automatically creates the organization and becomes the Organization Owner.

Just the organization name, your industry, the language most of your meetings take place in, and whether you use Google or Microsoft as your main platform.

Yes. Admins can update the organization name, industry or platform settings from the organization settings.

Yes. Additional owners can be assigned so that multiple people share ownership responsibilities.

Owners have full visibility of organization data, manage billing and licensing, and control organization-level settings.

Yes. An owner can grant or transfer ownership rights to another user at any time.

You need to be part of a team. Ask your admin to add you to one and that fixes it. If you are the admin, create a team within the organization.

Invite them by email during registration. Invited users are automatically assigned to the same organization.

Yes, but they will join as guests. This means they will see a reduced post meeting page, adapted for external participants.

Wiserwork asks for read-only access to your primary calendar events. This populates your Home and “Upcoming” pages, so you can choose exactly which meetings wiserwork should attend. We never ask for permission to create, edit or delete events, since scheduling is not done through wiserwork.

Wiserwork can see your upcoming events that include a meeting link. These appear on your Home and “Upcoming” pages, where you choose which meetings wiserwork should attend.

The meeting time, public title (if the event has one), the participant list and whether there's a meeting link. You won't see private details or internal notes.

One: either Google or Microsoft, depending on your organization's platform choice.

No. Your calendar connection must match the platform chosen during organization setup (Google or Microsoft), and vice versa. If your organization needs to change platform, an admin can update it in the organization settings.

You can still access wiserwork, but your Home and “Upcoming” pages won't show any meetings, so you won't be able to select which ones wiserwork attends. You'll need to view your schedule in your calendar outside of wiserwork.Lastly, you won't experience the value of wiserwork.

Yes. You can disconnect your calendar and connect a different one later (if permitted by your organization). After disconnecting, meetings stop appearing on your Home and “Upcoming” pages until a calendar is connected again.

Meetings up to 30 days ahead are displayed on your “Upcoming” page.

You stay in control. If “Invite wiserwork to all my meetings” is enabled in Account settings → Meeting Settings, wiserwork will join. Deactivate the invite for any meeting you don't want recorded, or change your default preference there.

Every meeting gets a summary, decisions and action items. On top of that, Skills produce role-specific deliverables such as PRDs, campaign briefs, scorecards and proposals, in your team's own format, ready to use.

Browse deliverables by role →

A Skill teaches wiserwork how your team turns a meeting into a specific deliverable, with structure, tone and first principles included. Your SkillBase is the shared library of those Skills, so your best person's workflow becomes everyone's default.

Learn about Skills →

AskWiser is chat over every meeting you've ever had. Ask what was decided, draft the follow-up email, or pull the context for a spec, and get answers grounded in your actual conversations, with permissions respected.

Explore AskWiser →

MCP connects your meeting knowledge to the AI tools your team already uses (Claude, GPT, Cursor) through the Model Context Protocol. Your meetings become context for code, specs and campaigns, without copy-pasting.

Read about MCP →

Yes. You choose the language each meeting is recorded in, and your summaries, decisions and deliverables come back in the language your team actually works in. Mixed-language calls are handled too, whatever the pairing: a call drifting between Greek and business English is just one example.

See all features →

Nothing breaks mid-meeting: wiserwork finishes the call it's in. We'll notify your workspace owner when you're close to the limit, and you can either upgrade to the next plan or enable overage, and be charged €0.10 for every additional minute. If you are on the Business plan, please contact our team, and we will make a custom offer for you. Unused minutes don't roll over.

Every plan includes your whole organization: anyone on your team can join the workspace, search meetings, use AskWiser and receive deliverables at no extra cost. You pay only for the meeting minutes wiserwork attends, never per seat.

The owner is the person who created the workspace and controls billing, plan changes and data deletion. Admins manage day-to-day settings: which calendars are connected, which meetings wiserwork joins, and who can access what.

A meeting minute is a minute recorded by wiserwork in a meeting.

Minutes count from the moment you admit wiserwork to the call, including time spent in the waiting room. For example, if wiserwork waits 10 minutes in the waiting room and the meeting itself runs 50 minutes, 60 minutes are deducted from your plan.

Yes. AskWiser is free while in beta, on every plan. Chat with your entire meeting history without using up plan minutes. We'll give plenty of notice before that changes.

See what AskWiser can do →

Only people who were invited to the meeting or explicitly granted access afterwards. Wiserwork is permission-aware by design: AskWiser and search only ever answer from meetings you already have access to.

Inside your organization's boundary in wiserwork. Your meetings are never shared across organizations and are never used to train models for anyone else.

Yes. Admins set organization-wide rules (for example, never join externally organized calls, or only join meetings on specific calendars) and individuals can exclude any meeting. Wiserwork is always visible in the call, never hidden.

MCP enforces the same permission model at the source: an AI tool connected through MCP can only retrieve what the authenticated user could already see in wiserwork. Nothing is exposed beyond that boundary.

Yes. All data is stored in EU facilities, and we follow EU rules for data protection.

No. We don't train any models on meetings, and we don't use customer data for product improvements.

Only users within your wiserwork organization (owners, admins and members) can access data belonging to it. No external parties can see private organization data. When you request help, authorized wiserwork support staff may temporarily access the relevant data, strictly to assist you.

Yes. Meeting owners can delete individual meetings, and workspace owners can delete the whole workspace. Deletion removes the transcript, summary and derived deliverables from wiserwork.

Wiserwork only needs read access to your calendar. It never modifies or creates events. Read access lets wiserwork know when meetings happen and join them on time; everything else stays untouched.

Connecting Google Workspace takes a few minutes and uses read-only calendar permission:

1. In wiserwork, open Admin settings → Integrations → Google Workspace.
2. Sign in with a Google Workspace admin account.
3. In the Google consent screen, approve the “See events on all your calendars” (read-only) scope. Wiserwork requests no write scopes.
4. Choose which organizational units or users wiserwork covers.
5. Save. Upcoming meetings appear in wiserwork within a few minutes.

Connecting Microsoft 365 uses read-only Microsoft calendar permission:

1. In wiserwork, open Admin settings → Integrations → Microsoft 365.
2. Sign in with a Microsoft 365 admin account.
3. Grant admin consent for the “Calendars.Read” (read-only) permission. No write permissions are requested.
4. Select the groups or users whose meetings wiserwork should cover.
5. Save. Wiserwork starts syncing upcoming meetings right away.

Yes. Most organizations start with one or two teams, then widen coverage from the admin console once the workflow proves itself. Because pricing is per organization, adding more people costs nothing.

Removing a user takes one click in Users tab and revokes their access immediately; their meetings stay with the organization. Disconnecting a calendar stops wiserwork from joining any future meetings from it.