Subprocessors
Last Updated: 27 July 2026
Wiserwork uses third-party service providers (“Subprocessors”) to support the delivery of its services. These subprocessors process personal data on our behalf and are contractually bound to protect such data. Below is a list of subprocessors currently used:
| Subprocessor | Purpose of processing | Data processed | Location | Safeguards |
|---|---|---|---|---|
| OpenAI | AI processing (transcription, summarization, chat) | Meeting content (audio, transcripts, prompts) | USA | SCCs |
| Google (Workspace APIs) | Calendar integration & authentication | Calendar metadata, user account data | EU/USA | SCCs |
| Microsoft (Azure / Graph API) | Calendar integration & authentication | Calendar metadata, user account data | EU/USA | SCCs |
| Vercel | Hosting & infrastructure | Application data, logs | EU/USA | SCCs |
| PostHog | Product analytics | Usage data, event tracking | EU/USA | SCCs |
| Gladia | Speech-to-text processing | Audio recordings | EU | GDPR-compliant |
| ElevenLabs | Speech-to-text and transcription processing | Meeting audio recordings, generated transcripts and related processing metadata | USA | EU–U.S. Data Privacy Framework, subject to the continued active certification of Eleven Labs Inc.; Standard Contractual Clauses incorporated into the ElevenLabs Data Processing Addendum, where applicable |
| Recall | Meeting recording infrastructure | Audio/video recordings | USA | SOC 2, HIPAA, GDPR/CCPA alignment |
| Gemini API | AI processing | Prompts, transcripts | USA | SCCs |
| Clerk | Authentication | User registration data | USA | GDPR |
| AWS | Hosting & infrastructure | Application data, logs | EU | GDPR-aligned, SOC 2, ISO 27001/27017/27018 |
| Datadog | Logs & errors | Application logs | EU | GDPR, DPF/SCC |
We may update this list from time to time. Where required, we will notify customers of material changes.
For questions, contact support@wiserwork.ai.