Terms & Conditions

1. GENERAL

1.1. Welcome to the wiserwork.ai website (“Website”) and web application (‘’Web App’’), (together, the “Platform” or ‘’wiserwork.ai’’ ). 100mentors Single Member PC (“100mentors”, “we”, “us”, “our”) provides its services to you through its Platform whether as a guest or registered user. The following Terms and Conditions (the “Terms”) together with our Privacy and Cookie Policies govern your access to and use of the Platform, the Services, and any content generated through the Services, including AI-generated outputs (“Generated Content”), including the one generated for you based on your User Content (defined below) . Use of our Platform includes (but is not limited to) accessing, browsing, or registering to wiserwork.ai. 100mentors Technology means all past, present, and future content of the Services, including all the software, hardware, and technology used to provide the Services, user interfaces, materials displayed or performed on the Services, such as text, graphics, articles, photographs, images, audio, video, illustrations and design, structure, sequence of the Services, and all other intellectual property, including all 100mentors trademarks and service marks regarding the Platform and the company.

By accessing and browsing to the Platform and/or registering to, or using the Platform and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with the Privacy Policy, Cookie Policy, and any other documents incorporated herein by reference, including the Data Processing Agreement (DPA), where applicable, all of which form a legally binding agreement between you and the Company (the ‘’Agreement’’). Notwithstanding, you agree and understand that your use of the Services confers a benefit on you that cannot be returned, and this Agreement is and will be binding on you regardless of your age, and regardless of whether a parent or guardian has read and agreed to the terms on your behalf.

Please read these Terms carefully. If you do NOT accept and agree with these Terms together with our Privacy and Cookie Policies and DPA, you have no right to use the Platform or the Services and must cease access, browsing and use immediately. Use of company's services is expressly conditioned upon your assent to all the terms of this Agreement, to the exclusion of all other terms. All the documents related to the Platform are hereby expressly incorporated herein by reference.

If you are accessing and using the Services on behalf of an organization or legal entity (Organization) (such as your employer), you represent and warrant that you have the authority to bind that entity to these Terms. In that case, “you” and “your” will refer to the Organization and its authorized users.

For the purposes of these Terms, any reference to 'the Company' or 'the Platform' shall encompass both the corporate entity 100mentors and the Wiserwork product.

1.2. Privacy

Your privacy is important to us. For details please see our Privacy Policy and Cookie Policy as they describe what information we collect from you, how we use that information, and the legal bases we have to process your information. By using the Platform or the Services, you consent to our collection and use of personal data as outlined therein.

If you are an Organization customer and we process Customer Data (as defined below) on your behalf, a Data Processing Agreement (“DPA”) applies. Where applicable, the Data Processing Agreement (“DPA”) forms an integral part of these Terms and is incorporated herein by reference. By accepting these Terms, you (on your own behalf or on behalf of an Organization) agree to the DPA without the need for a separate signature, and such acceptance shall be legally binding.

Where you use the Services on behalf of an Organization, you or your Organization act as the data controller, and 100mentors acts as a data processor, except where otherwise specified in the Privacy Policy or applicable law. Depending on how you access and use the Services, your role in relation to personal data may differ. If you use the Services as part of an Organization or under a separate agreement between the Company and a third party, the Organization acts as the data controller and you use the Services under its authority. If you use the Services independently (not through an Organization), you act like an Organization so as the data controller for any personal data processed through your use of the Services.

In all cases, you are solely responsible for ensuring that you have obtained any necessary consents and provided any required notices to individuals whose personal data may be processed through your use of the Services, including in connection with recordings, transcripts, or other content.

1.3. Modifications to these Terms

We reserve the right, at our sole discretion, to change or modify portions of these Terms at any time. If we do this, depending on the nature of the change, we will post the changes on this page and update the “Last Updated” date above and/or provide additional notice through the Platform or by email where required by law. Your continued use of the Platform and its Services after the effective date of the updated Terms constitutes acceptance of the revised Terms.

2. DESCRIPTION OF SERVICES - USE OF THE PLATFORM AND SERVICES

2.1 Description of Services

WiserWork is an AI-powered, business-to-business (“B2B”) and business-to-consumer (“B2C”) meeting operating system (“Meeting OS”) that provides tools to prepare for, participate in, record, analyze, and manage meetings. The Services are designed to enhance meeting efficiency, collaboration, and productivity through artificial intelligence and automation. Features may be updated, modified, or discontinued at any time at the Company’s discretion.

2.1.1 Pre-Meeting Services (Curator)

The Platform provides tools to assist users in preparing for meetings. These may include:

• creation and structuring of meeting agendas;
• AI-assisted suggestions for agenda content;
• optional use of agendas;
• per-meeting configuration settings, including:
• participation settings (automatic or manual joining);
• recording preferences (audio or audio/video);
• Organization-level default transcription language settings and, where available, user-level or per-meeting overrides for meetings organized or managed by the relevant user;
• integrations and automation (e.g., webhooks).

The Organization’s default transcription language applies to meetings unless an authorized user selects a different transcription language for a meeting that they organize or manage. Any such override applies only to the relevant user’s meeting and does not modify the Organization-level default, unless the Platform expressly provides otherwise.

Agenda usage is optional and may not be used in all meetings.

2.1.2 In-Meeting Services (Moderator)

The Platform may participate in meetings via an automated agent or bot (“Moderator”), subject to user authorization and admission. These services may include:

• joining meetings as a participant;
• being visibly identified as an automated participant or bot within the meeting interface, where supported by the conferencing platform;
• recording meetings (audio and/or video);
• generating real-time or near real-time transcripts
• displaying agendas and time tracking;
• generating summaries, action items, and decisions;
• distributing meeting recaps.

The Services may process voice data and speech patterns solely for the purpose of generating transcripts and identifying speakers within a meeting. 100mentors does not use such data for biometric identification or profiling beyond the functionality of the Services.

2.1.3 Post-Meeting Services

Following a meeting, the Platform provides access to processed meeting data. These services may include:

• access to recordings;
• access to transcripts;
• AI-generated summaries (including short-form summaries);
• identification of topics, decisions, and action items;
• insights on meeting performance.

Users may:

• view, copy, and export transcripts;
• download recordings (subject to plan);
• search and navigate meeting content.

2.1.4 Action Item Management

The Platform may:

• generate action items;
• provide centralized task views;
• allow editing and completion tracking.

The Company does not guarantee the accuracy or completeness of automatically generated action items.

2.1.5 Search and AI Interaction

The Platform may allow:

• keyword search in transcripts;
• navigation between transcripts and recordings;
• AI-powered interaction (including chat-based interfaces), including Ask Wiser, through which Users may submit chat-based questions, retrieve relevant meeting information, and generate AI-assisted responses and other outputs.

Ask Wiser may allow Users to select or otherwise make available meeting context and, where supported, upload files for use in generating responses. The use of Ask Wiser is subject to the User’s existing access permissions and applicable Organization settings. It does not, by itself, grant access to Meeting Content that the User is not otherwise authorized to access. Where enabled, Ask Wiser may also provide suggestions for relevant Skills based on the User’s chat input. Such suggestions may be controlled through the available settings and may consume usage allowances or tokens as described in the applicable subscription or pricing information. Ask Wiser conversations and files uploaded directly to such conversations may be stored so that the User can access and continue previous conversations. Such conversations and uploaded files are accessible through the Platform only to the User who created them within the relevant Organization and are not made available to other Organization Users, including Organization Owners or Admins, through their administrative permissions. Authorized Company personnel may access such content only where reasonably necessary for the operation, maintenance, security, or support of the Services and subject to applicable confidentiality and data protection obligations. Users may delete Ask Wiser conversations and associated files through the available functionality. Once deleted, such content is permanently deleted and cannot be restored by the User or by Company support personnel. Deleted Ask Wiser conversations and associated files are not retained in backup systems.

Users may submit prompts, select meeting context, upload files where supported, and generate AI-assisted responses and other outputs.

Skills

The Platform may provide a Skill library through which Users can create, import, store, manage, and use reusable sets of instructions (“Skills”). A Skill may include a name, description, instruction content, and optional reference files or other assets. The Platform may also provide pre-configured Skills made available by Wiserwork.

Subject to the functionality and permissions available through the Platform, Users may share Skills privately, with selected Users or teams, or with their Organization. Authorized recipients may view, use, fork, or export a Skill in accordance with its sharing settings. A fork creates a separate copy that the recipient may modify. The original Skill and its sharing settings remain under the control of its creator or other authorized persons, as permitted by the Platform.

When a Skill is used through Ask Wiser, it may process the instructions and associated content together with meeting context that the executing User is otherwise authorized to access. Sharing or using a Skill does not, by itself, grant access to other Users’ Meeting Content or expand the executing User’s existing access permissions. However, a Skill may contain instructions generated or derived from Meeting Content, as well as files or other content uploaded by its creator. Such instructions and uploaded content may be visible to authorized recipients when the Skill is shared, forked, or exported. Users are responsible for ensuring that they have the necessary rights and authorizations to include in a Skill, or make available through its sharing, forking, or export, any personal data, confidential information, Meeting Content-derived information, reference files, or other third-party content.

Skills may be archived where supported. Archiving restricts their ordinary availability through the Platform but does not constitute permanent deletion. The retention, return, and deletion of Skills and associated Customer Data are governed by Section 4.10, the Privacy Policy, and the applicable Data Processing Agreement.

AI-generated outputs are provided for informational purposes only and may be inaccurate or incomplete.

2.1.6 Storage and Data Access

The Platform stores meeting-related data, including recordings, transcripts, metadata as necessary to provide the Services. Access features and storage entitlements may vary depending on the applicable subscription plan.

Any reference to “unlimited storage” or similar wording means that no plan-based quantitative storage limit applies while the relevant account remains active. It does not mean that Customer Data will be retained indefinitely.

Retention, restricted archiving, return and deletion of Customer Data are governed by these Terms, the Privacy Policy, the applicable Data Processing Agreement, the documented instructions of the relevant Organization, and Applicable Data Protection Law.

2.1.7 Collaboration and Access

Users invited to meetings may have access to:

• summaries;
• recordings;
• transcripts;
• action items.

Access levels depend on roles, permissions, and subscription plans.

Email Notifications

The Platform may send service-related email notifications concerning meetings and related functionality, including agenda creation or updates, post-meeting summaries, and reminders regarding assigned action items. Such notifications are sent only in connection with meetings or action items to which the relevant User has access. Email notification preferences may be enabled by default upon registration and can be managed or disabled by each User through the available Account Settings.

2.1.8 Onboarding and Support

The Company may provide onboarding and support services, including, demos, setup assistance and user support. Such services may vary by plan and do not constitute ongoing service obligations unless separately agreed.

2.1.9 Subscription Plans

The Services are offered under various subscription tiers. Feature availability, storage, and integrations may vary by plan. Please review our current Subscription Plans.

2.1.10 AI Disclaimer

The Services use AI technologies. You acknowledge that:

• outputs may contain errors;
• outputs are provided “as is”;
• you must independently verify outputs.

The Services are intended to augment, not replace, human professional judgment. You are encouraged to maintain a 'human-in-the-loop' approach, meaning that any AI-generated summary, action item, or insight should be manually reviewed and verified by a human before being acted upon or shared as a factual record.

2.2. License and Access

As long as you comply with these Terms, 100mentors grants you a non-transferable, non-exclusive, non-sublicensable, revocable, limited license to access and use the Platform and the Services solely for your internal business purposes (or personal use where applicable). Access to and use of the Platform and its Services may be provided under a free trial or paid subscription plan, either directly by you or through your Organization.100mentors reserves the right, at its sole discretion, to change, suspend, or discontinue all or any part of the Services at any time, including the availability of any feature, functionality, or content, without notice or liability.100mentors may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability. You are responsible for reviewing these Terms and any updates thereto. Your continued use of the Services constitutes acceptance of any modifications.100mentors shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Services. You may stop using the Services at any time.

2.3 Acceptable Use and Restrictions

In addition to the other provisions of these Terms, you acknowledge, represent, and warrant that you will:

• comply with all applicable laws and regulations;
• not engage in or promote any illegal activity, including but not limited to exploitation or harm of minors, or distribution of illegal goods or services;
• not use the Platform or Services to cause harm to yourself or others;
• not engage in unauthorized activities that compromise the security or integrity of any system or service;
• not have committed any crime including crime involving minors, including abuse or exploitation;
• not copy, modify, distribute, sell, lease, or sublicense any part of the Services;
• Not attempt or assist anyone to reverse engineer, decompile, or attempt to extract the source code or underlying components of the Services, including our models, algorithms, any AI models or systems;
• not use the Services (i)in electronic templates used to create electronic or printed products; (ii) in physical or digital retail products; (5) for the purpose of enabling file-sharing of the image file; (iii) as part of any logo, trademarks, services marks or any other brand identifier or (iv) for the training of any machine learning or artificial intelligence technologies.
• not use the Platform and its Services in a manner that infringes any intellectual property or privacy rights of ours or any third party;
• not engage in unauthorized collection, processing, or disclosure of personal data;
• not use biometric systems (including facial recognition) through the Services in violation of applicable laws;
• not facilitate spyware, unauthorized surveillance, or monitoring of individuals;
• not use the Services for public performances or broadcasting without authorization

You further agree not to perform or facilitate activities that may significantly impair the safety, rights, or wellbeing of others, including:

• providing legal, medical, or financial advice without appropriate professional review and disclosure of AI involvement;
• making automated decisions in high-risk domains affecting individuals’ rights or safety;
• facilitating gambling or predatory financial services;
• engaging in political campaigning or lobbying or political messaging including generating campaign materials personalized to or targeted at specific demographics
• discouraging or misleading participation in democratic processes.

In addition to other restrictions, you agree you will not use the Services to:

• conduct unlawful surveillance or communications monitoring;
• violate privacy/data protection laws;
• make high‑stakes automated decisions affecting safety/rights without qualified review;
• engage in illegal activity or harmful conduct.

We may suspend or terminate accounts that violate these Terms. You agree to comply with the terms and policies of third-party providers integrated into the Services as referenced in these Terms and the Subprocessors List. You are responsible for all activities conducted through your account. Failure to comply with this Section may result in suspension or termination of your access to the Platform and Services.

2.4 Eligibility and Registration

To use the Platform and Services, you represent and warrant that you are of legal age to form a binding agreement. You must be at least 18 years old . 100mentors does not permit persons under the age of 18 to use the Services. If you are using the Services on behalf of an Organization, you must be authorized by that Organization to do so.

2.5 Account Responsibilities

To access the Services, you may be required to create an account. You agree to:

• provide accurate and complete information;
• maintain the confidentiality of your account credentials;
• be responsible for all activities conducted under your account.

You may not use another user’s account or share your credentials.

You must immediately notify 100mentors of any unauthorized use or security breach.

2.6 Use on Behalf of Organizations

If you access or use the Services on behalf of an Organization, you represent and warrant that you have the authority to bind that Organization to these Terms. It is your own liability to be aware of any separate agreement under the force of which you have the authority to access the Platform and use the Services on behalf of that Organization. When you register to the Platform on behalf of that entity under this agreement, you consent that you’ve been made aware of this agreement and in particular your rights and obligations including upon your personal data, arising from this agreement. In such cases:

• “you” refers to both you and the Organization;
• the Organization is responsible for compliance with these Terms.

If a separate agreement exists between 100mentors and the Organization, that agreement may take precedence over these Terms. If you use the Services on behalf of an Organization, the DPA applies to the processing of personal data on behalf of the Organization in accordance with applicable data protection laws.

2.7. Account Creation and Signup Paths

We support the following signup paths:

(a) Self‑serve free trial: You may start a free trial from the Website. The free trial does not require a credit card and includes full access to the Business plan features described on the Pricing page.

(b) Invitation after demo: After a demo or customer request, we may send an invitation email to allow you to create an account and complete the same onboarding steps as the self‑serve flow.

(c ) accepting an invitation sent by an Organization administrator .

Before completing account creation through any signup path, including self-serve registration, third-party authentication, or an invitation-based flow, you must affirmatively accept these Terms and acknowledge the Privacy Policy through the acceptance mechanism presented on the Platform. You may not complete registration unless you provide such acceptance. The Company may retain an electronic record of the date, time, applicable document versions, and method through which such acceptance was provided.

During Organization setup, the Organization Owner may be required to select or confirm the calendar provider supported by the Organization and configure the Organization’s default transcription language. Users invited to an existing Organization will use the calendar provider configured for that Organization and may be required to connect their own account with that provider in order to use the relevant calendar-based functionality. Invited Users do not obtain access to the calendar account or credentials of the Organization Owner or any other User. The Organization’s default transcription language applies to invited Users unless a different language is selected, where supported, for a meeting that the relevant User organizes or manages. Such an override does not change the Organization-level default. Additional onboarding steps, including profile information, calendar connection, meeting participation, and recording settings, may vary depending on the User’s role, the Organization’s configuration, and the functionality currently available through the Platform.

During Organization setup, an Organization Owner may be required to select an available subdomain under wiserwork.ai, which serves as the Organization’s designated access address. The selection of a subdomain is subject to availability and applicable technical requirements and does not grant ownership of the underlying wiserwork.ai domain.

Users may, where supported by the Services, select a different transcription language for meetings that they organize or manage. Such selection applies to the relevant meeting and does not change the Organization’s default transcription language.

You explicitly represent that you have obtained prior verbal or written consent from any individual whose email address you provide to the Platform for invitation purposes. You shall indemnify 100mentors for any third-party claims arising from unauthorized invitation emails sent through your account

If you accept an invitation, you agree that: (i) the inviter may have administrative control over your account within that Organization, and (ii) you may be required to complete onboarding steps (profile, Organization info, team name, calendar integration, and meeting settings) to use the Service.

You may never use another user's account, and you may not provide another person with the username and password to access your account. You are fully responsible for any and all activities that occur under your password or account, and it is your responsibility to ensure that your password remains confidential and secure. You agree to accept responsibility for all activities that occur under your account. You agree to immediately notify 100mentors of any unauthorized use of your password or account or any other breach of security.

You may invite other users to join your Organization by providing their email addresses. You represent and warrant that you have the right to provide those email addresses for this purpose and that your use complies with applicable laws and your Organization’s policies. We may send invitation emails and onboarding communications to invited users.

Invitation-related data (such as email addresses) may be retained for operational purposes unless deletion is required under applicable law or requested through available mechanisms.

2.8. Types of Users Roles and Permissions

If you use the Services through an Organization account, access is governed by role‑based permissions and Organization settings.

Roles/Permissions Summary (non‑exhaustive; authoritative behavior is the Platform UI):

Authorized Organization administrators may have access to descriptive analytics relating to the Organization, teams, meetings, and individual Users, including meeting counts, usage, duration, efficiency or effectiveness indicators, and action-item metrics, as available through the Platform. Such analytics are informational, may be incomplete or inaccurate, and should not be relied upon as the sole basis for employment, disciplinary, performance-management, or other decisions that significantly affect an individual. The Organization is responsible for determining the lawful and appropriate use of such analytics and for providing any notices required by applicable law.

Your Organization may have multiple Owners. Role assignment privileges may depend on the role hierarchy and the Platform’s current access controls.

If you access the Services through an Organization account, you acknowledge and agree that:(a) your Organization’s administrators may access, manage, export, restrict, remove, or disclose information (including meeting recordings, transcripts, summaries, action items, and related analytics) within the Organization workspace, subject to applicable law and the Organization’s internal policies,Such access may include access to meeting metadata, transcripts, summaries, and other Meeting Content, subject to the Organization’s internal policies and applicable law; and(b) your access may be suspended or terminated by your Organization administrators at any time.

You further acknowledge that Organization settings may affect whether and when the wiserwork meeting agent is invited to meetings, including based on the preferences of other authorized users in your Organization.

2.9. External Meeting Participants

Some meetings may include participants who are not registered users of wiserwork.ai (“External Participants”). External Participants may receive or access certain meeting‑related outputs (such as a recap email or a public post‑meeting page link) depending on meeting configuration and the inviter’s choices.

2.10. Calendar Integration Requirements

To use key meeting features, you may be required to connect a supported calendar integration. Calendar connection may not be required solely for account registration but is required in order to access and use the core meeting functionality of the Services.

Currently supported calendar providers include Google and Microsoft, and the Services rely on calendar event data to locate and prepare meetings.

Calendar integrations may require you to grant permissions to read calendar events and related metadata. The Services are intended to operate using calendar synchronization and meeting‑link detection.

2.10A MCP and External AI Client Connections

Where available, the Services may allow a User to connect their Wiserwork account to a compatible third-party AI client through the Model Context Protocol (“MCP”).

By enabling an MCP connection and approving access, the User authorizes the connected third-party client to retrieve Meeting Content made available through the relevant connection, which may include meeting information, transcripts, summaries, and action items.

The User is responsible for selecting and authorizing the third-party client and for reviewing the permissions granted to it. Third-party AI clients are independent services governed by their own terms and privacy policies, and the Company is not responsible for their subsequent storage, use, disclosure, or processing of data transmitted to them at the User’s direction.

Users should only establish MCP connections with clients that they are authorized to use and should revoke connections that are no longer required.

2.10B Webhooks

Where available under the applicable subscription plan, authorized Organization Users may configure webhook endpoints to receive automated event notifications and related data from the Services.

The Organization is responsible for ensuring that each configured endpoint is secure, valid, and controlled by an authorized recipient, and that the transmission and subsequent processing of data through that endpoint comply with applicable law and the Organization’s internal policies.

The Company is not responsible for the storage, security, availability, or subsequent use of data after it has been transmitted to an endpoint configured by the Organization.

2.11. Meeting Joining Controls; Auto‑Invite Settings

The Services may join meetings through an automated participant/bot (the “Meeting Bot”) subject to your settings and meeting platform permissions. You can configure whether wiserwork should join or not join a meeting and whether recording is audio‑only or audio+video (as available).

Some settings may be configured at:

• the Organization level (by Owners/Admins), and/or
• the user profile level (default preferences), and/or
• the per‑meeting level (overrides).

If any participant in a meeting invites the Meeting Bot, the Meeting Bot may attempt to join the meeting as a participant. However, recording and processing will only occur if the Meeting Bot is admitted.

2.12. Auto‑Invite Precedence Rule (Organizer/Host Authorization within Organization Policy — Fail‑Closed)

To reduce surprise joining and support privacy by default, the following precedence rule applies to auto‑invites:

(a) Organization Meeting Policy. Your Organization may set an organization‑level policy limiting when the Meeting Bot may be auto‑invited (the “Organization Meeting Policy”). If your Organization Meeting Policy is more restrictive than your personal settings, the Organization Meeting Policy controls.

(b) Organizer/Host Authorization. Even where the Organization Meeting Policy permits auto‑invite, the Meeting Bot will only be auto‑invited to a meeting when the meeting’s Organizer/Host has authorized its participation. “Organizer/Host” means the calendar event organizer and/or conferencing host where reliably identifiable.

(c) Fail‑Closed Default. If the Organizer/Host cannot be reliably determined, the Meeting Bot will not be auto‑invited by default. You may still manually invite the Meeting Bot where allowed by the Organization Meeting Policy and meeting platform rules.

(d) Personal Preferences. Your personal auto‑invite setting does not force the Meeting Bot to be invited to meetings you did not organize/host.

(e) In case of conflicting settings or preferences, the following order of precedence applies: (i) Organization-level policies; (ii) meeting platform permissions and controls (including Organizer/Host authority); and (iii) individual user preferences.

Where multiple users configure conflicting invitation preferences, the most recent action (including invitations or removals of the Meeting Bot) may determine whether the Meeting Bot attempts to join a meeting, subject always to meeting platform permissions and admission controls.

For clarity, the actual behavior of the Meeting Bot may depend on the meeting platform’s permissions and actions of meeting participants. In certain cases, the Meeting Bot may be invited to a meeting by another participant and appear in a waiting room prior to being admitted. Admission of the Meeting Bot (and therefore any recording or processing) is always subject to meeting platform controls and user actions.

2.13. Meeting Recording, Transcription, and Consent Obligations

The Meeting Bot may record, transcribe, and process meetings only when it has been admitted or otherwise permitted to participate in a meeting only when it is permitted to join and is admitted by meeting permissions (e.g. by a participant with sufficient permissions in accordance with the applicable conferencing platform controls)

Recording/transcription behavior may vary depending on the conferencing platform’s settings and permissions. Wiserwork is joining this meeting to record, transcribe, and generate insights. By inviting, admitting, or allowing the Meeting Bot to participate in a meeting, you represent and warrant that you have provided all required notices and obtained all necessary consents or lawful bases from all participants, in accordance with applicable laws and regulations. You acknowledge and agree that laws relating to recording, monitoring, and processing communications vary by jurisdiction, and that you (and/or your Organization) are solely responsible for determining and complying with all applicable legal requirements, including consent requirements.

100mentors does not and cannot and cannot monitor, verify, or enforce whether appropriate notice has been given or consent has been obtained by all the participants , and expressly disclaims any responsibility or liability arising from your failure to do so.

You are solely responsible for legal compliance regarding recordings. Laws on recording and notice/consent vary by jurisdiction. You agree that you (and/or your Organization) are solely responsible for:

• providing any required notice to meeting participants, and
• obtaining any required consent or lawful basis to record/transcribe/process meeting content.

This allocation of responsibility is consistent with standard meeting transcription providers.

In‑meeting notice. Meeting participants may receive notice through the conferencing platform UI (e.g., visible participant presence and recording indicators if applicable by the conferencing platform). Where supported, we may also provide additional message-based notices (e.g., chat notices) and you should not attempt to use the Services to record “silently” or without transparency. HOWEVER, YOU ACKNOWLEDGE THAT SUCH NOTICES ARE NOT GUARANTEED, MAY VARY BY PLATFORM, AND MAY NOT BE VISIBLE TO ALL PARTICIPANTS AT ALL TIMES.

The Meeting Bot is intended to be visible within the meeting interface as a participant, where supported by the conferencing platform, and may include indicators (such as a recording icon or status) signaling that recording is taking place.

You must not use the Services to record or process meetings in a deceptive, misleading, or non-transparent manner, including attempting to record without appropriate notice or consent where required by applicable law.

If any participant objects to recording or withdraws consent, you must immediately ensure that the Meeting Bot is not admitted or is removed from the meeting, and that any recording or processing is stopped, unless otherwise permitted by applicable law.

Stop/pause controls. You may stop recording by removing the bot or using available controls. Features may differ by platform and may change over time. Currently, the Services do not support pausing a recording session. Features may change over time.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT 100MENTORS SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY CLAIMS ARISING FROM OR RELATED TO RECORDING, TRANSCRIPTION, OR PROCESSING OF MEETINGS, INCLUDING ANY FAILURE TO PROVIDE NOTICE OR OBTAIN CONSENT.

3. MEETING RECORDING AND BOT FUNCTIONALITY

3.1 Use of Bot

The Platform may enable participation in meetings through an automated agent or bot (“Bot”). The Bot may:

• join meetings as a participant;
• record meetings (audio and/or video);
• generate transcripts;
• produce summaries, action items, and analytics.

3.2 Recording Activation

Recording and/or transcription occurs only when:

• the Bot is permitted to join the meeting; and
• the Bot is admitted or allowed to participate with the prior consent by all the participants according to meeting platform permissions

Invitation of the Meeting Bot does not result in recording. The Meeting Bot may appear in a waiting room or pending state prior to the aforementioned admission, and no recording or processing occurs unless and until it is admitted. The mere invitation or presence of the Meeting Bot in a waiting room does not constitute recording. If the Meeting Bot is not admitted, no recording or processing will occur. Once the Meeting Bot is admitted into the meeting, recording and/or transcription will commence as configured (audio-only or audio/video), subject to the capabilities of the conferencing platform. The behavior, functionality, and availability of the Meeting Bot (including joining, admission, recording, visibility, and removal) depend on third-party conferencing platforms, user actions, permissions, and technical limitations, and may vary across environments. The Meeting Bot is intended to be visible within the meeting interface as a participant, where supported by the conferencing platform, and may include indicators (such as a recording icon or status) signaling that recording is taking place ; however, such visibility and indicators are not guaranteed.

Recording sessions cannot currently be paused and may only be terminated by removing or disconnecting the Meeting Bot. The Company may modify or introduce additional controls at any time without notice.

100mentors makes no representations or warranties regarding the consistency, reliability, or behavior of the Meeting Bot across different platforms or meeting environments.

3.3 User Responsibility for Compliance

You are solely responsible for ensuring that your use of the Services complies with all applicable laws and regulations, including laws relating to recording, monitoring, and processing of communications.

Without limitation, you are responsible for:

• informing all meeting participants of the presence of the Bot;
• providing any required notice;
• obtaining any required consent or lawful basis;
• ensuring that recording and processing is lawful in the relevant jurisdiction.

100mentors does not monitor, verify, or enforce user compliance with such legal requirements. The Company has no obligation to monitor, review, or assess whether meeting participants have been informed or have consented to recording or processing. You acknowledge that the Company does not act as a controller of participant consent and does not assume any legal responsibility in this regard.

You must not use the Services to record, monitor, or process any meeting or communication in a deceptive, misleading, or non-transparent manner, including attempting to record meetings without appropriate notice or consent where required by applicable law.

3.4 Objection to Recording

If any participant objects to recording or withdraws consent (including verbally during the meeting), the Meeting Bot must not be admitted or must be promptly removed, and recording must stop immediately, unless otherwise permitted by applicable law.

3.5 Allocation of Responsibility

Responsibility for ensuring lawful recording rests solely with the participant(s)/ user(s) who invite and/or admit the Meeting Bot into the meeting , and/or the Organization on whose behalf the Services are used, including ensuring that all participants have been properly informed and that any required consent has been obtained. Where multiple users are involved, any user who invites, authorizes, or admits the Bot shares responsibility for ensuring lawful use of the Services.

100mentors acts solely as a technical service provider and shall not be responsible or liable for:

• unlawful recording;
• failure to obtain consent;
• misuse of recordings, transcripts, or outputs.

100mentors does not control the actions of meeting participants, including whether the Bot is invited, admitted, or removed, and disclaims any liability arising from such actions.100mentors does not guarantee that the Meeting Bot will behave consistently across all meeting environments or platforms. You agree that responsibility for lawful use of the Services, including recording compliance, is allocated entirely to you and/or your Organization, and this allocation of risk is a fundamental basis of this Agreement.

3.6 Relationship with Configuration Settings

Recording, joining behavior, and permissions are further governed by:

• Organization-level policies;
• Organizer/Host authorization;
• user-level and meeting-level settings;

as described in Section 2.

3.7 No Guarantee of Notice or Visibility

You acknowledge that any indicators, notifications, or visibility features relating to recording or the presence of the Meeting Bot depend on third-party platforms and technical conditions. 100mentors does not guarantee that any participant will see, receive, or understand such indicators or notices. You remain solely responsible for ensuring that all participants are properly informed and that all legal requirements are satisfied.

4. USER CONTENT

4.1 Definitions

For the purposes of these Terms:

• “Input Content” means any content that you or your Organization submit or make available through the Services, including but not limited to meeting agendas, calendar metadata, audio/video recordings, chat messages, transcripts, attachments, and related contextual information.
• “Output Content” means any content generated by the Services, including summaries, transcripts, action items, decisions, topics, analytics, and insights.
• “Meeting Content” means Input Content and Output Content associated with a meeting, including recordings, transcripts, summaries, and action items.
• “User Content” includes Input Content, Output Content, and Meeting Content. For the avoidance of doubt, User Content includes Skills created or uploaded by Users, their instructions, descriptions, reference files, assets, and related content, as well as prompts and outputs generated through Ask Wiser.

4.2 Responsibility for User Content

You are solely responsible for all User Content and for your use of the Services.

You represent and warrant that:

• you have all necessary rights, licenses, and permissions to provide Input Content;
• your User Content does not violate any applicable law or third-party rights;
• your use of the Services complies with all applicable data protection and privacy laws.

You acknowledge that:

• AI-generated outputs may be inaccurate, incomplete, misleading, or not up to date;
• Output Content may not be unique and may be similar to content generated for other users;
• you must independently verify Output Content before relying on it.

You assume all risks associated with the use of User Content. We disclaim liability for decisions you make based on AI outputs and Meeting and Output Content.

4.3 Prohibited Content and Conduct

Ιn addition to the terms in Section 2., you hereby acknowledge, represent and warrant that you will not to upload, generate, or use User Content that:

• is unlawful, harmful, fraudulent, or misleading;
• expresses, incites, or promotes hate
• intends to harass, threaten, or bully l;
• infringes intellectual property or privacy rights;
• expresses and promotes violence, humiliation,harassment, or discrimination;
• includes sexually explicit or exploitative material;
• promotes, encourages, or depicts acts of or dangerous behavior;
• is intended to manipulate political processes or democratic participation;
• contains or attempts to generate malware, ransomware, or harmful code;
• may reasonably be considered to be illegal, defamatory, libelous, immoral, harmful, misleading, deceptive, fraudulent, indecent, hateful, racially or religiously biased or offensive, slanderous, obscene, pornographic, sexually explicit
• is false or misleading, such as attempting to defraud individuals or spread disinformation;
• enables unauthorized surveillance or data collection;
• violates any applicable laws or regulations.

When you share any type of User Content generated with the help of AI via the Services, it is prohibited to represent that such content is human-generated when it is not.

Any violation may result in suspension or termination of your access.

4.4 Ownership and Organization Control.

As between you and 100mentors, you (or your Organization) retain all ownership rights in Input Content. Output Content is provided to you for your own lawful use under these Terms. If you use the Services through an Organization account, you acknowledge that Meeting Content created within that Organization may be treated as the Organization’s business data. Access to Meeting Content is governed by your Organization’s role-based controls, invitations, and settings. For example, only users invited to a meeting can access that meeting’s content. Organization Owners/Admins may enforce additional controls and can revoke access if you leave the Organization or your access is otherwise removed. Content generated at another user’s request or on behalf of others is not considered your Output Content or property.

Skills created or uploaded within an Organization account are treated as Organization Customer Data, subject to the applicable rights of their creators, the Organization, and any third-party right holders. Where a Skill is shared through the Platform, authorized recipients may view, use, fork, and export it to the extent permitted by the applicable sharing settings and the rights held by the creator or Organization. A fork creates a separate copy for the recipient’s use and modification but does not, by itself, transfer ownership of the original Skill or any underlying third-party intellectual property.

Users are responsible for ensuring that they have the necessary rights and authorizations to include, share, fork, or export any instructions, reference files, assets, or other content contained in a Skill. Sharing or exporting a Skill does not grant access to Meeting Content that the recipient is not otherwise authorized to access.

Once a copy of User Content or Meeting Content including a meeting recording, transcript, or output generated through Ask Wiser or a Skill and its associated reference files or assets, is exported, downloaded, or transmitted to a third-party client, integration, or endpoint at your or your Organization’s direction, you or your Organization are responsible for the authorization of the relevant recipient and for the storage, security, use, sharing, and processing of that copy following its transmission from the Services.

4.5 License Grant to 100mentors; Use of User Content.

You hereby grant to 100mentors Single Member PC and its affiliates, licensors, and service providers a non-exclusive, transferable, worldwide, royalty-free, fully paid-up license, with the right to sublicense, to use, host, store, copy, transmit, reproduce, distribute, perform, display, and modify your User Content, and to create derivative works from it, solely as needed to:(a) provide, operate, secure, and maintain the Services; (b) make Meeting Content available to authorized meeting participants (for example, sharing transcripts or summaries with those invited to the meeting); (c) prevent abuse of the Services and enforce these Terms, including for troubleshooting, diagnostics, and maintenance; (d) comply with applicable law, regulation, or legal process; and (e) develop, evaluate, and improve the Services, including new features and AI models. This license is limited to these purposes.

For clarity, this license does not authorize 100mentors to publish or share your Meeting Content with the general public. The Company will only display or distribute your Meeting Content as you explicitly instruct (for example, via a shared post-meeting link or if you share content with specific recipients) or as required by law. Any use of your User Content by 100mentors under this Section may be without compensation to you. You control how your Meeting Content is shared, except where sharing is necessary for service functionality, Organization administration, or compliance with applicable law.

For the avoidance of doubt, this license does not permit the use of Customer Meeting Content to train or fine-tune artificial intelligence models, except as explicitly permitted under Section 4.9 (AI Training Policy).

4.6 License to Output Content; Similarity of Outputs.

Subject to your compliance with these Terms, 100mentors grants you a non-exclusive, worldwide license, with the right to sublicense, to use, copy, modify, create derivative works from, distribute, publicly display, and publicly perform the Output Content for any lawful purpose (including commercial purposes). Because the Services use AI and other automated processing, Output Content may not be unique and other users may receive similar content from similar Inputs. Your license to Output Content is personal to you; it does not permit you to share other users’ outputs as your own, and it does not extend to content generated by other users or third parties. If you share AI-generated content outside the Services, you agree not to misrepresent it as human-generated when it is not. You acknowledge that Output Content is generated automatically and should not be relied upon as a substitute for professional judgment or advice.

4.7 Aggregated Metrics and Analytics.

100mentors may aggregate and de-identify data about your use of the Services and your Meeting Content to produce non-personally-identifiable metrics and analytics. For example, the Company may analyze how meetings are used or what features are popular, and use this information to improve the Services or in marketing. Any such aggregated or anonymized data may be used or shared by 100mentors for business analysis, product development, marketing, and similar purposes, provided that it does not identify you, your organization, or any individual.

For clarity, Customer Data held in a restricted archive pursuant to Section 4.10 shall not be used to create new aggregated or de-identified datasets for analytics, marketing, product development, or service improvement purposes. This restriction does not affect data that was irreversibly anonymized before the Organization was closed and that can no longer be linked to the Customer, the Organization, or any identifiable individual.

4.8 Organization Access and Contractual Party Sharing.

If you access the Services under an Organization account or any agreement with a company, school, or other entity (a “Contractual Party”), you acknowledge that 100mentors may share certain account data and Meeting Content with that Contractual Party. This sharing is necessary to administer your access (for example, inviting or removing users), support billing and usage reporting, and enforce role-based permissions. For instance, your Organization’s Owner/Admin may access your meeting titles or transcripts as needed to manage the account, within the bounds of applicable privacy laws. By using an Organization account, you consent to this data sharing with the Contractual Party that provided you access. For clarity, Ask Wiser conversations and files uploaded directly to such conversations are not accessible to other Users within the Organization, including Organization Owners or Admins, solely by virtue of their Organization role or administrative permissions.

4.9 AI Training Policy; Data Use for Improvement.

100mentors does not use your or your Organization’s Customer Data (including Meeting Content, Ask Wiser prompts and outputs, Skills, and associated files and assets) to train or fine-tune AI models (either its own models or third-party models) unless an Organization Owner or authorized administrator explicitly opts in via a clear written or in-product mechanism. In all cases, 100mentors may use anonymized and aggregated information (e.g., usage statistics or error reports) for improving, debugging, and operating the Services, in compliance with applicable data protection laws. For the avoidance of doubt, any use of Customer Data for AI training or model improvement is subject to the limitations set out in the Data Processing Agreement.

4.10 User Removal, Organization Closure and Data Retention

The removal, suspension, or deactivation of a User from an Organization terminates or restricts that User’s access to the relevant Organization workspace but does not automatically delete Meeting Content or other Customer Data associated with that Organization. Such Customer Data may remain under the control of the Organization in accordance with its instructions, the Privacy Policy, the applicable Data Processing Agreement, and applicable law. Where an Organization cancels its subscription or closes its account without requesting the immediate return or permanent deletion of its Customer Data, access to the Organization will be deactivated and the relevant Customer Data may be retained in a restricted archived state for up to twelve (12) months from the effective date of closure. During this period, access to and use of such Customer Data will be restricted to the extent reasonably necessary for limited operational, security, contractual, or legal purposes.

The restricted retention period described above applies to Organizations whose paid subscription has been cancelled or has otherwise come to an end. Where an Organization does not have an active subscription, including where a free trial has expired without a paid plan being selected, where a subscription has lapsed, expired, or been cancelled and not renewed, or where an Organization was created but a subscription was never activated, the Company reserves the right, at its sole discretion and without prior notice, to deactivate the Organization and permanently delete all Customer Data associated with it, including Meeting Content, Skills, Ask Wiser conversations, and uploaded files. The twelve (12)-month period is a maximum retention period and does not constitute a guarantee that Customer Data will be retained for any particular duration. Organizations that wish to preserve their Customer Data should maintain an active subscription or export their Customer Data before the applicable free trial or subscription ends.

An authorized Organization Owner may request the return or permanent deletion of Customer Data at any time during the restricted retention period. Unless earlier return or deletion is requested, the relevant Customer Data will be deleted or irreversibly anonymized upon expiry of the twelve (12)-month period, subject to the limited exceptions set out below. The Company may retain limited information for longer where required by applicable law or reasonably necessary for tax, accounting, security, fraud-prevention, regulatory, or legal-claims purposes. Such retention will be limited to the information necessary for the relevant purpose and will not ordinarily include Meeting Content. Deletion may not be immediate across all systems. Residual copies may remain temporarily in secure backup systems until overwritten or deleted in accordance with the Company’s applicable backup retention procedures. This backup retention provision does not apply where the Services expressly provide for immediate permanent deletion without backup retention, including deleted Ask Wiser conversations and associated files.

4.11 Monitoring and Enforcement

The Company is not obligated to monitor User Content, but it may investigate suspected violations of these Terms and take action as appropriate. This may include removing or restricting content, suspending or terminating accounts, and reporting unlawful activities to authorities. The Company disclaims any liability arising from User Content or user conduct.

4.12 Third-Party Services and Subprocessors

Τhe Services may integrate with or rely on third-party services (e.g. conferencing platforms, calendar APIs, AI and transcription services, analytics, hosting providers) subject to their own terms and policies. To provide the Services, the Company may engage subprocessors to process data on its behalf in accordance with GDPR Article 28 and other laws. A current list of subprocessors, their purposes and processing locations is published in our Subprocessors List. Each subprocessor processes data under strict contract terms. Where Personal Data is transferred outside the EEA, the Company implements an applicable lawful transfer mechanism, such as an adequacy decision, the EU–U.S. Data Privacy Framework where applicable, or Standard Contractual Clauses. While 100mentors carefully selects its subprocessors and service providers, it does not control and is not responsible for the availability, performance, or accuracy of third-party services or integrations.

5. INTELLECTUAL PROPERTY

You acknowledge and agree that the 100mentors Technology, the Platform and the Services contain content or features that are protected by copyright, patent, trademark, trade secret or other proprietary and intellectual rights and laws and is owned by 100mentors or its third party providers Regarding the User Content that we may make available through our Services to you and is subject to intellectual property rights, we and our licensors (as applicable) retain all rights to that content. Except as expressly authorized by 100mentors, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute, download or create derivative works based on the Service, Platform, other user content or the 100mentors Technology, in whole or in part, except that the foregoing does not apply to your own User Content (as defined above) for which there are significant provisions under the Section The technology and software included in 100mentors Technology which underlying the Service and or distributed in connection therewith are the property of 100mentors, our affiliates, the third party services and our partners. The foregoing restrictions do not prohibit the authorized use, copying, modification, or export of Skills through functionality expressly made available by the Platform, provided that such activities comply with the applicable sharing permissions, these Terms, and the rights of the relevant creators, Organizations, and third-party right holders. Any rights not expressly granted herein are reserved by 100mentors. Other 100mentors, product, and service names and logos used and displayed via the Services may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to 100mentors. Nothing in these Terms of Service or the Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of trademarks displayed on the 100mentors Platform and Services, without our prior written permission in each instance. All goodwill generated from the use of these trademarks will insure to our exclusive benefit.

6. PLATFORM AVAILABILITY

In order to use the Platform and its Services, you are required to have a compatible electronic device (computer, mobile phone or tablet) and Internet access. We do not warrant that the Platform will be compatible with all hardware and software which you may use. We make no warranty that your access to the Platform will be uninterrupted, timely or error-free. You acknowledge that the Platform is provided via the Internet, therefore the quality and availability of the Platform may be affected by factors beyond our reasonable control. Please note that we may add new features to the Platform, change, update, upgrade, modify it or anything described on it without notifying you.100mentors does not guarantee that any User Content, Meeting Content, or data will be preserved without loss, and you are responsible for maintaining backups of any important data.100mentors shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, internet outages, third-party service failures, or governmental actions.

7. FEES

7.1. Free Trial

We may offer a free trial without requiring a credit card, as described on our Pricing page. After the trial, you may be asked to select a paid plan to continue accessing the Services. Where no paid plan is selected after the trial ends, the Organization will not have an active subscription and its Customer Data may be permanently deleted without prior notice, as described in Section 4.10.

7.2. Subscription Plan

Subscription plans may include monthly minutes and plan tiers (e.g., 900/1800/3600 included minutes) and feature differences (e.g., analytics reporting, team onboarding, webhooks, “Ask wiser and Skills”). Plan details are described on the Pricing page and may change over time.

7.3. Meeting Minutes Billing

Meeting minutes are charged from the start of the meeting if the user admits the Meeting Bot. If the bot waits in a waiting room and is later admitted, waiting room time counts toward billed minutes, as illustrated in the Pricing FAQ example. Billing of meeting minutes is independent from whether recording or transcription has started. Billing calculations are based on system-detected meeting activity and may include time during which the Meeting Bot is present in the meeting environment, even in the waiting room, subject to platform behavior.

7.4. Overage

If your plan includes an overage option, additional usage beyond included minutes may incur additional charges if overage is enabled for your Organization.

7.5. Payment; Taxes; Invoicing

You authorize us (and our Payment Processor) to charge your payment method for applicable fees, overages (if enabled), taxes, and other amounts due. You are responsible for taxes except where we are required to collect them. The Company may retain invoices, credit notes, transaction records, subscription records, and other information required for tax, accounting, audit, or legal purposes for the period required by applicable law. Such retention does not authorize the continued retention of unrelated Meeting Content or other Customer Data.

7.6. Disputes- Price Changes

If you dispute charges, you must notify us within thirty (30) days after the charge date, unless mandatory law requires a longer period. We may change pricing and plan features. Changes will apply prospectively, typically at the next billing cycle, unless otherwise stated.

8. SOCIAL NETWORKING SERVICES

100mentors may, now or in the future, permit you to register for an account with or log in to the Service via certain third party social networking services, such as Facebook, Google, LinkedIn and/or other Auth0 providers (individually, a “ Social Networking Service’’). By registering for or logging in to the Service with Social Networking Service, you agree that 100mentors may access and use any account information from the Social Networking Services that you have configured to be made available to third parties in this manner, and you agree to the terms of service of the Social Networking Service regarding your use of the Services via the Social Networking Service. However, please remember that the manner in which Social Networking Services use, store and disclose your information is governed solely by the policies of such third parties, and 100mentors shall have no liability or responsibility for the privacy practices or other actions of any third party site or service that may be enabled within the Services. In addition, 100mentors is not responsible for the accuracy, availability or reliability of any information, content, goods, data, opinions, advice or statements, technology made available in connection with Social Networking Service. As such, 100mentors is not liable for any damage or loss caused or alleged to be caused by or in connection with the use of or the reliance on any such Social Networking Service. 100mentors enables these features merely as a convenience and the integration or inclusion of such features does not imply an endorsement or recommendation.

9. THIRD PARTIES WEBSITE

The Services may contain links to third party websites that are not owned or controlled by 100mentors, and include features that allow you to interact and communicate with third parties. When you access third party websites or interact or communicate with third parties through the Services, you do so at your own risk. We encourage you to be aware when you leave the Website and to read the terms and privacy policy of each third party website that you visit. 100mentors has no control over such sites and resources and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any third party websites, or which are posted to or through the Services by other users. You further acknowledge and agree that 100mentors will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or the reliance on any content, events, goods or services available on or through any such site or resource. Any dealings you have with third parties found while using the Service are between you and the third party, and you agree that 100mentors is not liable for any loss or claim that you may have against any such third party.

10. WARRANTY DISCLAIMER

100mentors has no special relationship with, or fiduciary duty to, you. All users, including registered users, use the Services at their sole discretion and risk. The Services and all materials and content made available through the Services (including any associated features, premium services, third-party services, User Content, and underlying technology) are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. To the maximum extent permitted by applicable law, 100mentors (including its affiliates, licensors, service providers, employees, officers, directors, and agents) expressly disclaims all warranties, including but not limited to:

• any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, or quiet enjoyment;
• any warranties arising from course of dealing, usage, or trade practice;
• any warranties that the Services will meet your requirements or expectations;
• any warranties that the Services will be uninterrupted, secure, or error-free;
• any warranties that the Services will be free from viruses or harmful components;
• any warranties that results, outputs, or content generated through the Services will be accurate, reliable, complete, or up to date;
• any warranties that defects or errors will be corrected.

In particular, you acknowledge that the Services include automated recording, transcription, and AI-generated outputs, and that:

• transcripts, summaries, action items, and insights may contain inaccuracies or omissions;
• outputs may not be unique and may be similar to outputs generated for other users;
• meeting recordings and outputs depend on third-party platforms, permissions, and participant behavior;
• the Company does not guarantee the completeness, legality, or accuracy of any meeting-related content.

The Company does not guarantee that AI-generated outputs will reflect actual events, decisions, or statements made during meetings.

No information or content provided through the Services constitutes professional advice (including legal, financial, or business advice), and no advice or information, whether oral or written, obtained through the Services creates any warranty not expressly stated in these Terms. 100mentors does not control, endorse, or assume responsibility for any interactions between users or meeting participants. You assume all risks arising from your use of the Services, your reliance on any content or outputs, your interactions with other users or third parties, and any recording or processing of meeting content.

You understand and agree that your use of the Services, including accessing, downloading, or otherwise obtaining any content through the Services, is at your own discretion and risk, and you will be solely responsible for any damage to your systems or loss of data resulting therefrom.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, in no event and under no legal theory (including, without limitation, contract, tort, negligence, strict liability, or otherwise), shall 100mentors Single Member P.C. (including its affiliates, licensors, service providers, employees, officers, directors, partners, and agents) be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, including, without limitation:

• loss of profits, revenue, goodwill, business opportunities, or reputation;
• loss, corruption, unavailability, or unauthorized access to data (including meeting recordings, transcripts, or outputs);
• interruption of business or inability to use the Services;
• any inaccuracies, errors, or omissions in AI-generated outputs (including summaries, transcripts, or action items);

even if 100mentors has been advised of the possibility of such damages, arising out of or relating to:

(a) your access to or use of, or inability to access or use, the Services; (b) any content, including User Content, Meeting Content, or Output Content; (c) any recording, transcription, or processing of meetings; (d) any reliance on AI-generated outputs or automated decisions; (e) any unauthorized access to, alteration of, or loss of your data or transmissions; (f) any interaction, communication, or dispute between you and any other user, meeting participant, or third party; (g) any third-party services, integrations, or platforms (including conferencing or calendar providers), including any failure, unavailability, or malfunction of such services;; (h) any other matter arising out of or relating to the Services.

Without limiting the foregoing, 100mentors shall have no liability for any claims arising from or related to:

(i) the recording or non-recording of any meeting;

(ii) the presence, absence, admission, or removal of the Meeting Bot;

(iii) any failure to provide notice or obtain consent;

(iv) any objection by meeting participants;

(v) any reliance on the Services in jurisdictions with specific consent or recording requirements.

To the maximum extent permitted by law, the total aggregate liability of 100mentors for all claims arising out of or relating to the Services or these Terms shall not exceed the greater of:

(a) the total amount paid by you (or your Organization) to 100mentors for the Services during the two (2) months immediately preceding the event giving rise to the claim; or (b) fifty U.S. dollars (USD $50).

Some jurisdictions do not allow the exclusion or limitation of certain damages or liabilities. Accordingly, some of the above limitations may not apply to you to the extent prohibited by applicable law.

If you are dissatisfied with any part of the Services or these Terms, your sole and exclusive remedy is to discontinue use of the Services.

You acknowledge and agree that:

• the disclaimers of warranties and limitations of liability set forth in these Terms reflect a reasonable allocation of risk between the parties;
• such allocation forms an essential basis of the agreement between you and 100mentors;
• each of these provisions is severable and shall apply to the maximum extent permitted by law, even if any limited remedy fails of its essential purpose.

12. INDEMNITY

You will indemnify, defend, and hold harmless 100mentors, its successors, subsidiaries, affiliates, officers, directors, licensors and employees from and against, without limitation, any claims, damages, losses, demands, liabilities, settlements, judgments, any costs and expenses (including reasonable attorneys' fees), arising out of or relating to (i) your access to, use, or misuse of the Services and the Platform, (ii) your breach of alleged breach of this Agreement, (iii) your failure to comply with applicable Laws (including any failure to obtain or provide any necessary consent), (iv) your User Content, (v) the infringement by you or any third-party using your account of any intellectual property, privacy, or other right of any person or entity, including in connection with your User Content, or (vi) your breach or alleged breach of any interaction, agreement, or policy between you and any other Users. 100mentors reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of 100mentors. 100mentors will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it. This indemnity allocation is consistent with common meeting‑recording service terms that place consent responsibility on the user/customer.

13. TERMINATION

These Terms shall remain in full force and effect while you access and use the Service unless your account is terminated as provided herein(“Term”). You may ask to terminate your use of the Service or your account at any time by contacting us at support@wiserwork.ai. You agree that 100mentors, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Services and Platform and remove and discard any content within the Services for any reason and at any time (e.g. for legal compliance reasons, including, without limitation, if 100mentors believes that you have violated or acted inconsistently with the letter or spirit of these Terms) with or without notice. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of Services, may be referred to appropriate law enforcement authorities. 100mentors may terminate your account if your access or subscription in the Platform is valid under a separate agreement and this agreement has been terminated however or if your access or subscription is valid under a paid programme which has expired. Upon the termination, cancellation, suspension, closure, or deactivation of an account or subscription, the relevant right to access and use the Services will cease. Termination or removal of access does not, by itself, constitute the immediate permanent deletion of Customer Data. Customer Data will be retained, restricted, returned, deleted, or anonymized in accordance with Section 4.10, the Privacy Policy, the applicable Data Processing Agreement, the instructions of the relevant Organization, and applicable law. Further, you agree that 100mentors will not be liable to you or any third party for any termination or suspension of your access to the Services for any damages or claims resulting from or in connection with such actions. Certain provisions will survive termination, including Sections 4–12, 14–15, the applicable retention, return, deletion, confidentiality, intellectual property, liability, and dispute-resolution provisions, and any other provisions which by their nature are intended to survive.

14. DISPUTE RESOLUTION

100mentors shall not be responsible for, and has no obligation to become involved in, any dispute between users or between users and any third party. We may attempt to help and solve a dispute, but it is not our responsibility to do so or for any legal consequences of such disputes. If while offering/receiving 100mentors services you feel uncomfortable or the other side engages in inappropriate behaviour, please contact us and we will decide together whether we need to activate the appropriate authorities as well. Please note that your report to 100mentors does not guarantee any reaction from us outside of what is required by law. If a dispute between you and us arises, we both agree to make all reasonable and diligent efforts to resolve any controversy, dispute or disagreement by resorting to negotiation in a spirit of good cooperation within a reasonable time period. This Agreement and its Terms are governed by the Greek Law and to the extent that the dispute has not been resolved in good cooperation, any lawsuit or court proceeding is permitted under the Terms, you and 100mentors agree and irrevocably submit to the exclusive jurisdiction of the Greek courts and in particular the Courts of Athens and waive any objection to proceedings in such courts.

Disputes Between Users

If a dispute arises between users of the Services, or between a user and any third party (including other meeting participants), you acknowledge and agree that 100mentors is under no obligation to become involved in such dispute.

To the maximum extent permitted by law, you hereby release 100mentors, its officers, employees, agents, affiliates, and successors from any and all claims, demands, and damages (whether actual, consequential, direct, indirect, known, unknown, suspected, or unsuspected) arising out of or in any way related to such disputes and/or your use of the Services.

15. MISCELLANEOUS

The failure of either party to exercise, in any respect, any right provided for herein shall not be deemed a waiver of any further rights hereunder. 100mentors shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond 100mentors’ reasonable control. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable. This Agreement is not assignable, transferable or sublicensable by you except with 100mentors prior written consent. 100mentors may transfer, assign or delegate this Agreement and its rights and obligations without restriction and consent. Unless and solely to the extent that you or your Institution have a separate written agreement with 100mentors that governs your use of the Services (in which case such agreement will control), we both agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and that the Agreement may not be modified, except as otherwise provided herein. This Agreement and any subsequent versions of this Agreement posted to the Website will be deemed a writing signed by both parties. No agency, partnership, joint venture, or employment is created as a result of this Agreement and you do not have any authority of any kind to bind 100mentors in any respect whatsoever.

16. Contact Details

If you have any questions about these Terms or the Services or need any assistance, please contact us by email to support@wiserwork.ai.